What we can do for you.

“We couldn’t offer the services we do without the support we receive from Potomac Digitek. All we need to do is call, and any problems are taken care of immediately. We know that we can rely on them for whatever we need. They are extremely service-oriented and always follow through on their commitments. Our web site is the way people know us, and I can’t take any chances with that.” — Vicki Schieber Council on Employee Benefits Executive Director (retired)

Complete Web Site Solution

We'll design, develop, deploy, host, and maintain your web presence.

1. Our award winning design team begins the process by working with you on the site concept – addressing site structure, navigation, and "overall look and feel".
2. After selecting and refining a design concept, our development team takes over and builds the site. We create the site framework and load it onto a development server.
3. Content is then loaded and any software required to support the site – online directories, member logins, job banks, managed content features, back-office integration, etc, is developed and tested.
4. Finally, your site is made available for your review before it becomes your "live" site.
5. We don't leave you hanging after the site is live. That's when our support team shines. They become an extension of you staff, loading content, creating links, and providing on-call support in completing postings within one business day.

The Potomac Digitek complete solution fixed-price approach has worked well with many clients over the years. Several long-term clients (some with us more than a decade) have been through the site design cycle more than once.

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Site Design and Development

Clients who provide their own support and maintenance often turn to us to update their web presence with a new design and new structure. A custom design is developed through an iterative process between our designers and your designated team. Once approved the design is either built by our team or provided to you for loading content.

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Back Office Integration

Ever want to give your site visitors more power? Try offering clients or organization members the ability to update their own records. You can even have online conference registration information flow directly into your back-office applications. Several of our clients are already reaping the benefits of these services. Our integration team has successfully completed back-office integration projects linking client Web sites to:

• Avectra's netFORUM,
• Advanced Solutions International's iMIS,
• Microsoft's CRM,
• goMembers' goSeries,
• Aptify, and
• several "home grown" applications.

Contact us about your integration needs.

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E-commerce

• Product purchases: Today, your members expect to be able to purchase your products and logo-ed items online. You can provide this important service in many ways. Our e-commerce services include one-stop or shopping-cart style retailing. Secure server-based software integrates easily with several different credit card processing companies.
  
  
• Membership Forms and Meeting Registrations: Allow your site visitors to join or renew their membership online via secure e-commerce forms. Provide added value by also offering meeting registrations via forms on your site. Further enhance these offerings by integrating your back office information so member forms can be pre-filled with routine contact information.
  
  
• Downloadable Documents: does your organization publish reports, standards documents or other material for sale? We can provide a program to make these items available to visitors for a fee. As soon as the online payment transaction is complete the document is made available to the purchaser for immediate download. This is a popular revenue enhancer for several of our clients.

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Web Programming

• Online Databases: Online databases are a great way to put member directories, product catalogs and other information at the user's fingertips – because they can be easily updated, databases never become obsolete like printed materials do.
  
  
• Password Protection: A password-protected area on your site is a great way to provide specialized information to a select group of people, while communicating general information to the public at large. Programs we developed for password-protected areas provide new reports on visitors accessing these areas and provide ways to reach authorized groups.
  
  
• Flash Applications: Whether displaying moving graphics (see ACEC's home page) or providing a sleek front-end for a database application (see NAREIT's REITs Across America feature), Flash-based applications are more popular than ever. Visitors like both the presentation and interactivity that these programs provide.
  
  
• Online Calendars: Keep your members and customers up-to-date about upcoming meetings and events with Potomac Digitek's user-updateable online calendar. These same calendars can then be displayed in a wide variety of formats month-at-a-glance, next five events, even a PDA-like format as seen on the National Press Club home page.
  
  
• Job Banks One of the most popular features you can have on your Web site. Site usage statistics consistently show that career and job services are the most visited sections of client sites. Adding a Job Bank section to your site will drive new traffic and interest. Our Job Bank programs give clients complete control of adding, modifying and deleting entries right from their browser.

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Site Search

Web sites provide more content than ever. Visitors want to quickly find what they are seeking. A Site Search feature often provides the quick access they need. The search feature we provide includes content from your site's HTML pages as well as these other popular formats: Adobe's PDF, Microsoft Word, PowerPoint, Spreadsheets, RTF, XML, and Postscript.

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Multimedia

Whether posting streaming video or podcasts, our team can handle creating the right format and delivery of your multimedia streaming audio or video, live or recorded, no problem. Potomac Digitek can add audio or video clips of meetings, promotions or products to bring your site to life!

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Other Value-Added Features

One-Business-Day Site Updating

We don't abandon you after the design is complete. Our client support team remains at the ready to make updates, assist you in making updates (if you prefer), and to manage and modify pages as needed. Our fixed-based pricing encourages clients to keep their sites up-to-date. Just submit your changes to us via phone, fax, email or other delivery method and we'll post them within one business day – at no additional charge!

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24/7 Server Support

We work exclusively with the top hosting companies to provide the most reliable and secure site hosting services available. We've worked with these vendors for many years and know their hosting services to be reliable and robust. If you want to use your own server or Web hosting service, that's OK too.

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Monthly Reports

Each month, our clients receive a online WebTrends^TM report on the previous month's usage of their site. The online report contains information on site activity, most and least used pages, most downloaded files, visitor paths through the site and much more!

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Common Site Support Features

• Print This Page: While computer screens have become wider and Web site designs are quickly taking advantage of the new display space. However, printer formats don't support wider page formats. So, if you have visitors who like to print Web pages, a "print this page" function becomes an important part of new site design.
  
  
• Email This Page: With an "Email this page" feature, your visitors can share news and information from your site with others via email.
  
  
• Forgot My Password: Ever forget your login to a special area? It happens all the time. We can provide a reminder feature that sends login information to user's email address of record.
  
  
• Remember My Login: Forgetting login information can be a thing of the past if you provide a "Remember Me" feature to your site visitors.

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Domain Registration

We work with clients to select and register domain names suitable for their needs. Many clients register more than just their primary domain name. Contact us to discuss registering variations and alternate domain names.